Honestly running 7 commercial pools I don’t know what I’d do without Jeff! He always gets dispatch to find time for us and never skips steps and Hines service repair dept is the only place around who can fix any equipment I throw at them, even 10 year old hammerheads! We maintain and clean our own pools, it’s great to have a service company that supports us not try and tell us they could do better.
Chris has serviced our pool equipment before and whatever he repairs always ends up in tip top shape. He is very knowledgeable & so efficient. Chris even went the extra mile and helped me unload several heavy bags of potting soil. I am 77yrs. old and really appreciated the extra help! I hope Hines realizes what a valuable employee they have in Chris!
Ray at Hines Pool & Spa is a LIFESAVER!!! A pipe from my return sprung a MASSIVE leak. Ray was instrumental in fixing the leak and saving me from a complete meltdown. Thank you soooo much Ray – you are AMAZING! I highly recommend Hines Pool & Spa. Very friendly and very professional…good people!
We’ve had a pool cleaner for 4 years at our condos and I’ve always accepted that because of the trees that our pool would always be full of some kind of debris. That is until Charles began cleaning our pool a few weeks ago. I am amazed at how clear and debris free our pool is now! He does an excellent job and he was super friendly when I asked him some questions about the state of our pool water. I hope this review is seen by our property management company because we don’t want to lose him or Hines!



