Learn more about our chemical delivery program from Andy Hines. Just click play!
Don’t take our word for it. Here’s what our clients say about us…
“Honestly running 7 commercial pools I don't know what I'd do without Jeff! He always gets dispatch to find time for us and never skips steps and Hines service repair dept is the only place around who can fix any equipment I throw at them, even 10 year old hammerheads! We maintain and clean our own pools, it's great to have a service company that supports us not try and tell us they could do better.”
“Chris has serviced our pool equipment before and whatever he repairs always ends up in tip top shape. He is very knowledgeable & so efficient. Chris even went the extra mile and helped me unload several heavy bags of potting soil. I am 77yrs. old and really appreciated the extra help! I hope Hines realizes what a valuable employee they have in Chris!”
“Ray at Hines Pool & Spa is a LIFESAVER!!! A pipe from my return sprung a MASSIVE leak. Ray was instrumental in fixing the leak and saving me from a complete meltdown. Thank you soooo much Ray - you are AMAZING! I highly recommend Hines Pool & Spa. Very friendly and very professional...good people!”
“We’ve had a pool cleaner for 4 years at our condos and I’ve always accepted that because of the trees that our pool would always be full of some kind of debris. That is until Charles began cleaning our pool a few weeks ago. I am amazed at how clear and debris free our pool is now! He does an excellent job and he was super friendly when I asked him some questions about the state of our pool water. I hope this review is seen by our property management company because we don’t want to lose him or Hines!”
“Yesterday Hines sent, again, and thankfully, Jeff to repair my pool pump. It was leaking! He is the best! Not only did he repair my pump, today, for the first time, I think, in the history of my pool, is my Polaris working properly!! No spraying water everywhere and cleaning the full length of my pool and NOT moving at a breakneck speed. Thank you Jeff. Thank you Hines. You will forever be at the top of my list for pool repairs!!”
“I've had several yahoo's from other companies waste my time, not fixing my pool equipment. Hines tech's know their business. Provided good accurate advice and options. Repair and service has always been great. That encouraged me to contract with their cleaning service. Again great and competent service. Charles, my cleaner, is always happy to explain pool health and maintenance, responds with helpful advice and answers to my questions, and of course does great job maintaining my pool.”
“I really love this pool company! We searched for many years after moving to Austin and had a hard time. Lots of technicians rush through cleaning as fast as possible, but our technician, Trey, takes his time and is very contentious with his work. If there is something a miss, he is proactive to let us know asap. Our family is very happy to use Hines Pool!”
“We have had on going issues keeping this pool clean. I had several different people out from the company we were using and after months of issues I decided to change to Hines. They got us set up in one day and had a technician out the next day. Candyce did a fantastic job cleaning the pool and did a full assessment to help figure out what issues needed to be fixed. The pool has not looked this good since I first saw it two years ago. Thank you!”
“I’m responsible for a large apartment complex pool and I can’t say enough great things about our cleaner — Franklin P. — professionalism and high level of service. He is knowledgeable, respectful and reliable. He takes pool care seriously and goes about his work the right way ... fast, detailed, and thorough. I appreciate his timely and thoughtful communication on technical service issues, also. Highly recommend.”
“I’m responsible for a large apartment complex pool and I can’t say enough great things about our cleaner — Franklin P. — professionalism and high level of service. He is knowledgeable, respectful and reliable. He takes pool care seriously and goes about his work the right way ... fast, detailed, and thorough. I appreciate his timely and thoughtful communication on technical service issues, also. Highly recommend.”
“We have been using Hines for about 3 years or so now. Most of that time, we have had Adam servicing our pool and I could not be happier with the service he provides to us. He always has a happy positive attitude, he works hard every week and is great about communicating to us about our pool. Kuddos to Adam and the hard work he puts in, whether it is rain or shine, cold or hot – he is out there working his butt off. He even makes the time to play with our dog, who is relentless with him – his visits are her favorite part of the week!”
“Always responsive, friendly and competent professional service. We contacted Hines on Monday morning that our pump hand stopped working. Chris F. was on-site, diagnosed the problem, and replaced the pump before we sat down to dinner Monday evening. In this season of high demand for pool service and with falling oak leaves and pollen, we experienced minimal downtime. Thank you Chris and thank you Hines! Great service!”
“Mr. George Huezo has been cleaning our pool for more than two years and always does an excellent job checking the chemicals, making sure everything is in order and offering advice on how to maintain our pool. I would recommend Hines Pool and George without the slightest hesitation to anyone that wants to have a well maintained pool and hassle free experience.”
From the beginning, our team has focused on doing what is right for our customers and understands that focus is a core tenet of our company. Each and every person on our team takes pride in ensuring the work we perform is done in a professional manner.
Further evidence of our advantages in the swimming pool industry are the various groups and associations we belong to.


