Our repair team offers experienced technicians led by seasoned professionals for all your pool repairs.


Joel Holton

Joel Holton

Repair Department Manager

With Hines since 1997

Ray Prime

Ray Prime

Repair Department Assistant

Ray has been in the Pool industry since  1984, about the time he met Andy. He joined Hines in 1999 and has held numerous positions. Currently Ray assists in the repair and parts departments and is an expert Polaris rebuilder!

Chris Fretz

Chris Fretz

Service Technician

"In my opinion, Hines is the only pool company to work for!"
Originally from New Orleans, Chris' experience dates back to the mid to late 1980s. He came to Austin for the music and abundant opportunities and was hooked. Even if he can't get rid of his New Orleans twang, Austin is home now! Chris finally made his way to Hines in 2014. he enjoys working with people in the Austin area!

Byron Aldridge

Byron Aldridge

Service Technician

Byron does almost every aspect of repair and installation of pool mechanical equipment. He's been working on swimming pools and spas since 2002. After 6 months cleaning pools he decided to get to know the technical side of pool work and never looked back. Byron returned to Hines in 2016 after taking some time away to work on his art full time, Outside of pools, he continues his passion as an artist.

Frank Maddox

Frank Maddox

Service Technician

"Andy Hines and Joel Holton are the greatest owner & manager (boss and friends) I've ever encountered!"
Frank has been in the pool industry since 1982 and have worked for three companies over that time. He joined the team at Hines in 2013. Outside of work Frank enjoys his grandkids!

Jeff Lounsbury

Jeff Lounsbury

Service Technician

With Hines since 2009

Jesse Lulay

Jesse Lulay

Service Technician

"I Love what I do for the Hines team!"
Jesse enjoys spending time with his family and playing sports!

Jethro O'Keefe

Jethro O'Keefe

Service Technician

With Hines since 2014

Justin Brown

Justin Brown

Service Technician

"Saving the world one pool at a time! "
Justin began his work in the pool industry in 2004 and joined Hines in 2010.He enjoys problem solving and working with his hands. When not working, he enjoys being outdoors and spending time with his kids - Living the dream!

Mike Breyfogle

Mike Breyfogle

Service Technician

With Hines since 1991

Mike Trenz

Mike Trenz

Service Technician

"My experience at Hines has been great! The camaraderie is great and the best place I have ever worked!"
Since 2008 Mike has been perfecting his skills working on pool equipment. In 2013, he joined us at Hines and hasn't looked back yet! Mike enjoys spending time with his daughter and participating in school activities with her. Being outdoors, music, watching movies, and cruising in his Stang are his faves to do!